Privacy & Security

Data-Mail takes the privacy and security of our customers’ data, and our own internal human resources’ data very seriously.

Our responsibility to our customers extends beyond the commitment to provide excellent Direct Mail service for all industries. It includes the very real obligation to protect the trust our customers have placed in us.

In choosing our company for their Direct Mail services, Data-Mail is entrusted with personal data regarding our customer’s customers. This can include financial, personal, and personal health information, according to HIPAA. That data makes it possible for our customers to provide the high standard of service their customers have come to expect, which includes guarding their privacy.

Data-Mail has always maintained a Privacy Policy. Our Privacy Policy is a statement of the safeguards we employ on behalf of our customers and their customers, and is an important part of our continuing commitment to provide excellence in customer service. Our Privacy Policy also covers Data-Mail’s own human resources’ data. Data-Mail’s Privacy Policy is in compliance with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Data-Mail has certified its adherence to the Safe Harbor Privacy Principles

As a leader in the Direct Mail industry, we have always taken our responsibility to protect the confidentiality of customer data very seriously, and we will continue to honor this commitment in the future. Each employee is obligated to see that our Privacy Policy is honored to the fullest extent. In addition, if you are aware of any violations of this Policy, please immediately contact our HR Department with our online form or by calling 860-666-0399.

Data-Mail maintains both SSAE 16 (SOC2) Type II and PCI DSS Level 2 certifications, and we annually pass the rigors of dozens of security and privacy audits from the largest U.S. financial and insurance companies. We have our own designated certified HIPAA Security Officer and multiple HIPAA-certified directors in-house.

Data-Mail, Inc. complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Data-Mail, Inc has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Data-Mail Inc.’s certification, please visit http://www.export.gov/safeharbor/

 

Idealliance Trade Customs

Unless otherwise stated in writing, Data-Mail services and agreements are executed in accordance with the Idealliance Trade Customs as revised in 2000. To review these trade customs, please visit the Idealliance web page.